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Frequently asked questions
Got questions? We've got answers
Find answers to common questions about courses, events, and more
Ticket types: early bird, general admission, student and Full Day
Early bird tickets sell at the early bird price until the date on the event page; general admission follows. Student tickets need ID at the door; Full Day covers a day's concerts.
How do I apply to teach with KalaSudha?
To apply to teach Indian classical music online with KalaSudha, press Apply to teach on the teaching page, fill in the form and confirm it from our email.
Sponsor a KalaSudha concert or recording
To sponsor an Indian classical music concert or a recording, send a sponsorship enquiry. We reply with a proposal and credit the sponsor on the event or release page.
Can I join a workshop or summer camp near me?
Yes, once enough learners in your area sign up. Register interest where you live on the workshops and summer camps page, and you hear first when one is set there.
Which emails will I still get after I unsubscribe?
After you unsubscribe, KalaSudha still sends receipts, tickets, booking, account and lesson emails, and verification codes. Newsletters and other marketing emails stop.
Subscribe to or leave the newsletter
To subscribe to the KalaSudha newsletter, use the Stay close form on the home page and confirm by email. To leave, press click here in any newsletter's footer.
Send us a message from any page
KalaSudha chat support sits behind the round message button at the bottom corner of the page. Choose Send us a message, pick a topic and send. No account needed.
Not receiving emails from us
KalaSudha emails come from [email protected] or [email protected]. Check spam and promotions, add both addresses to your contacts, and check the email address you gave us.
What if I arrive late to a KalaSudha concert?
If you arrive late to a KalaSudha concert, you can still come in. Wait at the door, then take your seat at a natural pause between pieces.
Find your order, receipt or invoice
Your confirmation email is your receipt. Orders sit under Orders in your account, course invoices under Invoices, and we send a ticket invoice on request.
When do I get lesson reminders?
We email a reminder 24 hours before a confirmed one-to-one lesson and another 20 minutes before it starts, each with a Join Video Session button.
I can no longer come. Can I get a refund?
Ask for a refund up to 30 days before the event; we decide case by case. We do not refund tickets in the last 30 days, but you can pass your ticket on.
Still need help?
Can't find what you're looking for? Our support team is here for you.
Contact SupportMost enquiries answered within 2-3 business days.