--- url: 'https://kalasudha.com/en-gb/help/courses-learning/verify-your-email-when-you-enrol-in-a-course' title: 'Enrolment verification code not received | KalaSudha Help' author: name: rajeevk url: 'https://kalasudha.com/en-gb/user/fce96177fd193d3a' date: '2026-10-28T14:20:37+00:00' type: website summary: 'Enrolment verification code not received? Check spam, press Resend Code and enter the new 4-digit code within 15 minutes. Every error message explained.' tags: - 'Courses & Learning' - Enrolment - Courses image: 'https://kalasudha.com/themes/custom/music_agency/assets/icon/logo.svg' published: true og: site_name: KalaSudha 'image:url': 'https://kalasudha.com/themes/custom/music_agency/assets/icon/logo.svg' 'image:secure_url': 'https://kalasudha.com/themes/custom/music_agency/assets/icon/logo.svg' 'image:type': image/svg+xml 'image:alt': KalaSudha --- [Courses & Learning](/en-gb/help/courses-learning) # Verify your email when you enrol in a course When you enrol in a KalaSudha batch course, we email a 4-digit code. Enter it within 15 minutes and press Verify. No code? Check spam, then press Resend Code. 2 min read Updated October 28, 2026 In this article [Verify your email](#section-0) [How the code works](#section-1) [If this does not work](#section-2) [The code has not arrived](#section-3) [It says my code has expired](#section-4) [It says the code is invalid](#section-5) [It says too many failed attempts](#section-6) [It says my session or link has expired](#section-7) [It says I am already enrolled](#section-8) When you enrol in a KalaSudha batch course, we email a 4-digit code to the address you gave. Enter it on the "Verify Your Email" page within 15 minutes and press **Verify**, or press **Complete Registration** in the email instead. Enrolment verification code not received? Check your spam folder, then press **Resend Code** for a new one. ## Verify your email 1. On the "Begin Your Enrollment" page, enter your email address and press **Continue**. 2. Open the email with the subject "Your verification code for" followed by the course title. 3. Type the 4-digit code into the "Verify Your Email" page and press **Verify**. The email also carries a **Complete Registration** button, a direct link that verifies you in one press. When it works, the page reads "Your email has been verified!" Then you fill in your details and go on to payment, as set out in [Enrol in a course](/en-gb/help/courses-learning/enrol-in-a-course). ## How the code works - Each code lasts 15 minutes. - You have 3 attempts per code. - **Resend Code** sends a fresh code, and the page confirms "A new verification code has been sent to your email." Use the newest code. - **Change Email** takes you back to fix a mistyped address. ## If this does not work ### The code has not arrived Look in your spam or junk folder for the subject line above. Check the address shown under "Verification code sent to", and press **Change Email** if it is wrong. Then press **Resend Code**. If none of our emails reach you, read [Not receiving emails from us](/help/technical-help/not-receiving-emails-from-us). ### It says my code has expired A code lasts 15 minutes, so a late entry brings "Your verification code has expired. Please request a new one." Press **Resend Code** and enter the new code. ### It says the code is invalid "Invalid code. N attempts remaining." means the digits you typed do not match the code in the email. Check each one against the newest email. "Please enter a valid 4-digit code." means the field needs exactly four digits. ### It says too many failed attempts After 3 wrong tries you see "Too many failed attempts. Please request a new code." Press **Resend Code** and start with the new code. ### It says my session or link has expired "Session expired. Please start again.", "This verification link has expired." and "Invalid or expired verification link." all mean the same: open the batch's enrolment link and start again. ### It says I am already enrolled Sign in from the [sign-in page](/en-gb/user/login) and open the course under My Courses in the [learning area](/en-gb/learn). If you cannot sign in, read [Why can't I sign in?](/en-gb/help/account-sign-in/why-cant-i-sign-in) Still stuck? Email with the course name and the email address you enrolled with. We reply within one working day. See [Contact us](/help/general/contact-us). [Enrolment](/en-gb/help?tag=308#help-articles) [Courses](/en-gb/help?tag=305#help-articles) Was this article helpful? Thanks for your feedback! Last updated: October 28, 2026 ## In this article [Verify your email](#section-0) [How the code works](#section-1) [If this does not work](#section-2) [The code has not arrived](#section-3) [It says my code has expired](#section-4) [It says the code is invalid](#section-5) [It says too many failed attempts](#section-6) [It says my session or link has expired](#section-7) [It says I am already enrolled](#section-8) Need more help with this topic? [Contact support](/en-gb/contact) ## Related articles [ How do I get a certificate for a course or workshop? ](/en-gb/help/courses-learning/how-do-i-get-a-certificate-for-a-course-or-workshop) [ Can I join a workshop or summer camp near me? ](/en-gb/help/courses-learning/can-i-join-a-workshop-or-summer-camp-near-me) [ Send a practice recording for feedback ](/en-gb/help/courses-learning/send-a-practice-recording-for-feedback) [ See your progress in a course ](/en-gb/help/courses-learning/see-your-progress-in-a-course) ### Still need help? 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