--- url: 'https://kalasudha.com/en-in/help/tickets-booking/did-my-booking-go-through' title: 'How do I know if my booking is confirmed? | KalaSudha Help' author: name: rajeevk url: 'https://kalasudha.com/en-in/user/fce96177fd193d3a' date: '2026-10-28T11:59:35+00:00' type: website summary: 'How do I know if my booking is confirmed? The last page shows your order number and the tickets email follows. No number? Check payment first.' tags: - 'Tickets & booking' - Booking - Checkout image: 'https://kalasudha.com/themes/custom/music_agency/assets/icon/logo.svg' published: true og: site_name: KalaSudha 'image:url': 'https://kalasudha.com/themes/custom/music_agency/assets/icon/logo.svg' 'image:secure_url': 'https://kalasudha.com/themes/custom/music_agency/assets/icon/logo.svg' 'image:type': image/svg+xml 'image:alt': KalaSudha --- [Tickets & booking](/en-in/help/tickets-booking) # Did my booking go through? Your KalaSudha booking is confirmed when the last page shows your order number and the tickets email follows. No number and no email: check your payment before booking again. 2 min read Updated October 28, 2026 In this article [Signs your booking went through](#section-0) [You have the order number but no email](#section-1) [You have no order number and no email](#section-2) [You got an email asking you to finish your booking](#section-3) [You think you booked twice](#section-4) [If this does not work](#section-5) Your KalaSudha booking is confirmed when the last checkout page shows your order number and the tickets email follows. If you have an order number, the booking went through. If you have neither the number nor the email, check your payment before you book again, so you do not pay twice. ## Signs your booking went through - The last page reads "Your order number is \[number\]. You can view your order on your account page when logged in." - An email arrives with the subject "Your tickets for \[event\] - Order #\[number\]" and a PDF of your tickets. - The booking shows in your orders when you [sign in](/en-in/user/login) with the email address you booked with. Any one of these means the order is complete. [Find your tickets after booking](/en-in/help/tickets-booking/find-your-tickets-after-booking) shows where the tickets are. ## You have the order number but no email The booking went through. The email may be in your spam or junk folder, or it may have gone to a mistyped address. Read [Why has my ticket email not arrived?](/help/events-tickets/why-has-my-ticket-email-not-arrived) Until it turns up, you can sign in and press **Download tickets** on the order. ## You have no order number and no email 1. Hold off on booking again. 2. Check your bank or card statement for a payment to KalaSudha. 3. If no payment was taken, the booking did not complete. Book again from the [events page](/en-in/events). 4. If a payment was taken, read [My payment failed](/en-in/help/billing-payments/my-payment-failed-or-was-interrupted), then write to us before you book again. ## You got an email asking you to finish your booking A reminder email may reach you when a booking was started but not finished. It means that order did not complete, so go back to the event and check out again. ## You think you booked twice Look for two order numbers, or two tickets emails. If you find both, write to us with the two order numbers and the event. Refunds follow the rule in [I can no longer come](/help/events-tickets/i-can-no-longer-come-what-are-my-options). ## If this does not work Email , or use the [contact page](/en-in/contact), with the email address you booked with and the event. We reply within one working day. See [Contact us](/help/general/contact-us). [Booking](/en-in/help?tag=295#help-articles) [Checkout](/en-in/help?tag=293#help-articles) Was this article helpful? Thanks for your feedback! Last updated: October 28, 2026 ## In this article [Signs your booking went through](#section-0) [You have the order number but no email](#section-1) [You have no order number and no email](#section-2) [You got an email asking you to finish your booking](#section-3) [You think you booked twice](#section-4) [If this does not work](#section-5) Need more help with this topic? [Contact support](/en-in/contact) ## Related articles [ I bought my ticket on another website. Is it valid? ](/en-in/help/tickets-booking/i-bought-my-ticket-on-another-website-is-it-valid) [ The event is sold out. Can I still get a ticket? ](/en-in/help/tickets-booking/the-event-is-sold-out-can-i-still-get-a-ticket) [ Can someone else use my ticket? ](/en-in/help/tickets-booking/can-someone-else-use-my-ticket) [ Can I change my booking to another date or ticket type? ](/en-in/help/tickets-booking/can-i-change-my-booking-to-another-date-or-ticket-type) ### Still need help? Can't find what you're looking for? Our support team is here for you. [Contact Support](/en-in/contact) Most enquiries answered within 2-3 business days.