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Frequently asked questions
Got questions? We've got answers
Find answers to common questions about courses, events, and more
Ticket types: early bird, general admission, student and Full Day
Early bird tickets sell at the early bird price until the date on the event page; general admission follows. Student tickets need ID at the door; Full Day covers a day's concerts.
Sponsor a KalaSudha concert or recording
To sponsor an Indian classical music concert or a recording, send a sponsorship enquiry. We reply with a proposal and credit the sponsor on the event or release page.
My class was moved. Where do I see the new time?
When a class moves, My Meetings shows the new start time, and in most cases a "Meeting Time Updated" email gives it too. Your join link stays the same.
Can I join a workshop or summer camp near me?
Yes, once enough learners in your area sign up. Register interest where you live on the workshops and summer camps page, and you hear first when one is set there.
Send us a message from any page
KalaSudha chat support sits behind the round message button at the bottom corner of the page. Choose Send us a message, pick a topic and send. No account needed.
Find your order, receipt or invoice
Your confirmation email is your receipt. Orders sit under Orders in your account, course invoices under Invoices, and we send a ticket invoice on request.
If a class is missed, by you or the instructor
A missed one-to-one lesson is charged in full. For a missed batch class, we send the recording. If your instructor misses a class, you get a free replacement.
Can I change my booking to another date or ticket type?
No. A KalaSudha booking cannot move to another date or ticket type. Pass the ticket to someone else, ask about a refund, or book the other date as a new order.
Something isn't working on KalaSudha. What should I do?
Find your problem and follow its fix: pages that will not load, missing emails, booking and payment errors, sign-in trouble and class problems. Then email us if it stays.
Collaborate with KalaSudha's musicians
To collaborate with Indian classical musicians KalaSudha promotes, send a collaboration enquiry describing what you want to make together. We reply with a quote.
Bring a KalaSudha concert to your city
To request a concert in your city, open your city's page, press its Bring a concert button, fill in the form, press Send concert request and confirm by email.
Fix sound or video problems during a class
No sound? Check the microphone button and your tile for Muted, then the Microphone and Speaker lists in Settings. Still failing? Leave and rejoin.
Still need help?
Can't find what you're looking for? Our support team is here for you.
Contact SupportMost enquiries answered within 2-3 business days.