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Frequently asked questions
Find answers to common questions about courses, events, and more
Early bird tickets sell at the early bird price until the date on the event page; general admission follows. Student tickets need ID at the door; Full Day covers a day's concerts.
When a class moves, My Meetings shows the new start time, and in most cases a "Meeting Time Updated" email gives it too. Your join link stays the same.
To sponsor an Indian classical music concert or a recording, send a sponsorship enquiry. We reply with a proposal and credit the sponsor on the event or release page.
Yes, once enough learners in your area sign up. Register interest where you live on the workshops and summer camps page, and you hear first when one is set there.
KalaSudha chat support sits behind the round message button at the bottom corner of the page. Choose Send us a message, pick a topic and send. No account needed.
Your confirmation email is your receipt. Orders sit under Orders in your account, course invoices under Invoices, and we send a ticket invoice on request.
A missed one-to-one lesson is charged in full. For a missed batch class, we send the recording. If your instructor misses a class, you get a free replacement.
No. A KalaSudha booking cannot move to another date or ticket type. Pass the ticket to someone else, ask about a refund, or book the other date as a new order.
Find your problem and follow its fix: pages that will not load, missing emails, booking and payment errors, sign-in trouble and class problems. Then email us if it stays.
To collaborate with Indian classical musicians KalaSudha promotes, send a collaboration enquiry describing what you want to make together. We reply with a quote.
To request a concert in your city, open your city's page, press its Bring a concert button, fill in the form, press Send concert request and confirm by email.
No sound? Check the microphone button and your tile for Muted, then the Microphone and Speaker lists in Settings. Still failing? Leave and rejoin.
Can't find what you're looking for? Our support team is here for you.
Contact SupportMost enquiries answered within 2-3 business days.
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