Can I change my booking to another date or ticket type?

No. You cannot change a KalaSudha concert ticket's date or ticket type once you have booked, and we do not make the change by hand either. If you cannot come, you can pass the ticket to someone else or ask about a refund. To go to a different date or session, book it as a new order.

If you cannot come on the date you booked

• Pass your ticket on. Tickets carry no name, and we send them to the new person's email when you ask. Read Can someone else use my ticket?
• Ask about a refund. Refund requests follow the rule in I can no longer come.

To go to another date or session

1. Find the date or session on the events page.
2. Book it as a new order, as Book tickets for a KalaSudha concert shows.
3. Deal with the first booking on its own: pass it on or ask about a refund, as above.

Can I upgrade to a better zone or another ticket type?

No. A booking keeps the ticket type and seats you chose. If you want a different zone, book those seats as a new order, then pass on the first ticket or ask about a refund for it. Ticket types explains the types a concert may sell.

If the event itself moves

When we cancel or postpone a concert, a different rule applies. Read What happens if an event is cancelled or postponed?

Related help

To correct the email, name or phone number on a booking, read How do I change the name or email on my booking? For anything else, email [email protected] or use the contact page. We reply within one working day. See Contact us.