Contact us
Email [email protected] or use our contact form. We reply within 2 working days, Monday to Friday, UK time. Include your order number and booking email.
1 min read Updated October 8, 2026
Write to [email protected] or use our contact form. We reply within 2 working days.
Ways to reach us
- Email: [email protected]
- Contact form: go to /contact. Under Send a message, choose a topic, write your message and select Send message.
We do not offer a phone line or chat.
When we reply
We work Monday to Friday, UK time, and reply within 2 working days.
What to include
- Your order number. It appears on the confirmation page after you pay and as the booking reference on your order page.
- The event name and date, or the course name.
- The email address you booked with, if you write from a different one.
- A screenshot of any error message.
If you have access needs, write before you book. See Book with access needs or bring a carer.
If this does not work
If our reply has not arrived after 2 working days, check your spam and promotions folders for an email from kalasudha.com, then write again from another address if you can. For booking problems you can solve now, see Why has my ticket email not arrived?, My payment failed or was interrupted and Find your order, receipt or invoice.
Still need help?
Can't find what you're looking for? Our support team is here for you.
Contact SupportMost enquiries answered within 2-3 business days.