Book a one-to-one session

To book a one-to-one music lesson, choose the course, level, length and a time on the instructor's calendar, then pay at checkout. The instructor then accepts the request, and we email you the confirmation. Browse our courses or start from an instructor on our artists page.

Book the session

1. Open the course page and select Book 1:1 Session, or select Book a Session on the instructor's profile.
2. Under What would you like to learn?, choose the Course and Level. If you have added learners to your account, choose who the session is for under Who is this session for?
3. Choose the session length under Duration.
4. Pick a date on the calendar, then a time. The calendar shows the times the instructor has open.
5. Select Review session and check the course, level, length, date and time.
6. Select Add to cart. We hold the time for you for 10 minutes.
7. Select View cart and pay at checkout. Nothing is charged before checkout.

After you pay

Some instructors accept bookings straight away, and then your confirmation arrives at once. Otherwise the request waits for the instructor, and your account dashboard lists it under Awaiting Instructor Approval. See Waiting for your instructor to accept a one-to-one booking.

Once the instructor accepts, we email you the confirmation and the session appears in My Meetings in your account menu. We record every booked session, and you can watch it again later (see Watch your class recordings). Reminders arrive 24 hours and 20 minutes before the start. To join, see Join your video class.

If the instructor cannot take the session, we refund your payment in full. See My one-to-one booking was declined. What happens to my payment?

If this does not work

• "That time is no longer available. Please choose a new time." Someone booked it first, or your 10-minute hold ran out. Pick another time.
• "This profile does not offer bookable sessions." The instructor is not taking bookings at the moment.
• "Too many booking attempts. Please try again later." Wait an hour and try again.
• No email after paying? Check spam and promotions, then check your dashboard.

Still stuck? Write to [email protected] with your order number and the instructor's name, and we reply within one working day. See Contact us.