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All help articles

5 articles found

Join your video class

Sign in, open My Meetings and press Join Meeting. The button and the class room open 5 minutes before the start time.

2 min read Updated October 8, 2026

Set up your camera, microphone and sound for a music class

Wear headphones, allow the camera and microphone in your browser, switch off voice processing on your computer, and test your set-up a day before your first class.

2 min read Updated October 8, 2026

Fix sound or video problems during a class

Check the mute and camera buttons, then the device lists in Settings. If that fails, leave with the red button and rejoin from My Meetings.

2 min read Updated October 8, 2026

Not receiving emails from us

Our emails come from [email protected] or [email protected]. Check spam and promotions, add both addresses to your contacts, and check the address you gave us.

2 min read Updated October 8, 2026

Change the site language

Choose Language from the … menu at the top right, or from the sidebar when signed in, then pick one of 23 languages. The same page reloads in that language.

2 min read Updated October 8, 2026

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