Choose your seats

Most of our events have unreserved seating, so you take any free seat on the night. At events with reserved seats, you pick a price zone, then choose your seats on the plan. We hold them for 15 minutes while you check out.

Reserved or unreserved

Click Select Tickets on the event page. If the event has reserved seats, you see price zones first. If you see a list of tickets with a number to choose, seating is unreserved. Pick how many tickets you want, and arrive at the door time if you want the closer rows.

Pick your seats

1. Click Select Tickets on the event page.
2. Choose a zone. Each zone card shows its price and how many seats remain.
3. Click the seats you want on the plan. The key under the plan shows which seats are Available, Selected and Taken. To try another zone, click Back to zones.
4. Some zones include an area without numbered seats. There you choose how many places you want.
5. Check the seat count and total under the plan, then click Add to Cart.
6. Click Continue to checkout and pay.

Your ticket email lists your seats, and each ticket in the PDF shows its seat.

How long we hold your seats

Once you click Add to Cart, we hold your seats for 15 minutes. A bar shows Your seats are reserved for with a countdown. Pay before it reaches zero.

If time runs out, the bar reads Your seat reservation has expired. and the pay button stops working. Click Choose seats again and pick your seats afresh. Someone else may have booked them in the meantime.

Sit together

Pick all your seats in one go, side by side on the plan. You can hold up to six seats for an event at a time. For a larger group, write to [email protected] and we will help with the booking.

Wheelchair spaces

The plan marks wheelchair spaces with a wheelchair symbol. You cannot buy them online. To book one, email [email protected] as early as you can, because venues need notice to set the space up. See Book with access needs or bring a carer.

If this does not work

• A zone says Sold out: try another zone.
• You see You can hold at most 6 seats for this event at a time.: pay for the seats in your cart first, or write to us about a group booking.
• You see Too many booking attempts. Please wait a while and try again.: wait 15 minutes, then start again.
• Your seats ran out of time: start again from Select Tickets.

For anything else, write to [email protected] with the event name. We reply within 2 working days, Monday to Friday, UK time.