Account & sign-in

How do I change the email address on my account?

Open Settings from the account menu, type the new address, enter your current password and save. Your orders, tickets and invoices stay with your account.

2 min read Updated October 28, 2026

In this article

To change the email address on your KalaSudha account, open Settings from the account menu, type the new address, enter your current password and save. Your orders, tickets and invoices stay where they are, because they belong to the account.

Change your email address

  1. Sign in.
  2. Open the account menu.
  3. Choose Settings.
  4. Type the new address in Email address.
  5. Type your password in Current password. The form asks for it whenever the email address changes.
  6. Press Save.

From then on, sign in with the new address.

If you have forgotten your current password

Under Current password, the form reads "Required if you want to change the Email address below." with a Reset your password link. The reset email goes to the address the account uses now. Set a new password from it, then come back to Settings. The steps are in Reset your password, or open the reset page straight away.

What stays with your account

You lose none of your bookings: past orders stay in your account after the change. Emails we sent before it, such as booking confirmations, stay in your old inbox.

Change the email on one booking

The address on an order you have already placed is a separate change. Read Change the name or email on a booking. To change your name or phone number, see Update your name or phone number.

If this does not work

If you cannot sign in to reach Settings, read Why can't I sign in? If you no longer use the old address and cannot sign in, email [email protected] from your new address and give the old one. We reply within one working day. See Contact us.

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Last updated: October 28, 2026

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