Which emails will I still get after I unsubscribe?

After you unsubscribe, KalaSudha still sends every email about your own orders, tickets, account and lessons. The marketing emails stop. A receipt, a ticket or a password reset always goes out, whatever you chose for marketing.

Emails that stop

• Newsletters.
• Emails with discount codes.
• Reminders about a booking left unfinished in your basket, for event tickets and for lesson bookings.
• Invitations to review a concert.
• Birthday emails.

Emails that always arrive

• Order receipts and tickets.
• Booking confirmations.
• Password reset and account emails, such as a reset you ask for on the password page.
• Verification codes, such as the code to join a course.
• Class and lesson emails: invitations, booking requests and approvals.
• Replies from us to your messages.

Each of these is about a booking, an account or a lesson of yours, so the unsubscribe does not cover them. They come from [email protected], and our replies come from [email protected]. Your orders also sit in your account once you sign in.

If marketing emails still come

If you unsubscribe a second time, the page may say "Already Unsubscribed" and ask for 14 days to remove you from all communications. If marketing emails still come after that, forward one to [email protected] and we will remove the address. We reply within one working day. See Contact us.

To leave or rejoin the newsletter, read Subscribe to or leave the newsletter. If an email you expect has not come, read Not receiving emails from us.