How do I change the name or email on my booking?

You cannot edit a KalaSudha booking yourself; we change the email, name or phone number on it for you. Email [email protected] with your order number and the correct details, and we change the email on your booking and send your tickets again. There is no deadline: write before the event, and the sooner the better.

Ask us to correct your booking

1. Find your order number. It is on the page you saw after paying, in the subject of your tickets email, and in your orders when you sign in.
2. Email [email protected], or write through the contact page.
3. Give the order number, the event and the email address you booked with.
4. Tell us the correct email address, name or phone number.

We reply within one working day. When we correct the email address, we send your tickets to the new one.

Does the name on the ticket matter?

No. Tickets carry no attendee name, and the QR code admits whoever shows it. A name change on the booking is for your own record. If someone else is coming in your place, read Can someone else use my ticket?

Check your details before you pay

The first checkout page asks for Email address, First name and Last name, and your tickets go to that email. The review page lists them under Contact before you pay. If something is wrong, go back to the first page and correct it before you pay.

Your account email is a separate change

Your account email and the email on a booking are two different things. To change your account email, read Update your email address. To change the email on a booking, write to us with its order number, as above.

Related help

To change the date or ticket type, read Can I change my booking to another date or ticket type? If you cannot find your tickets, read Find your tickets after booking. See Contact us for every way to reach us.