Find your tickets after booking

Your KalaSudha tickets arrive by email as a PDF, with one QR code per ticket, once your booking is complete. You can also download them at any time from your account: sign in, open your orders, choose the booking and press Download tickets.

Find the ticket email

1. Open the inbox of the email address you gave at checkout.
2. Look for the subject "Your tickets for [event] - Order #[number]".
3. Open the PDF attached to it. Each ticket has its own QR code, and a reserved-seat ticket shows its seat.

Keep the email or save the PDF to your phone. If the email has not come, read Why has my ticket email not arrived?

Download your tickets from your account

1. Sign in with the email address you booked with.
2. Open your orders in your account.
3. Choose the booking.
4. Press Download tickets.

Find your order, receipt or invoice shows where your orders sit in the account.

What the order page shows

• Each ticket's QR entry code, under "Entry code for this ticket", and its seat where the concert has reserved seats.
• View event, to open the event page.
• Get directions, to find the venue.
• Add to calendar, to put the concert in your calendar.

Add the concert to your calendar

Press Add to calendar on the order page. The event page has a Calendar menu too, with Google, Outlook, Office 365, Yahoo and Apple / iCal. Find the concert on the events page to use it.

Booked as a guest?

Your order still sits in an account under your checkout email. To get in, read I booked as a guest. How do I get into my account?

If this does not work

If neither the email nor the order page shows your tickets, read Did my booking go through? If the tickets went to the wrong address, read How do I change the name or email on my booking?

Still stuck? Email [email protected] with your order number, or the email address you booked with and the event. We reply within one working day. See Contact us.