I booked as a guest. How do I get into my account?

When you book as a guest, KalaSudha files your order under the email you gave at checkout. If that address is new to us, we set up an account for it and send a welcome email with a sign-in link. If it already had an account, the order goes there. Either way, you can get in by setting a password for that email.

Use the welcome email

1. Open the inbox of the email address you gave at checkout.
2. Find the email "Welcome to KalaSudha - Your Account Is Ready!".
3. Follow the sign-in link in it.

If you have not set a password yet, set one with the steps below so you can sign in again.

Set a password for your guest account

1. Open the reset page from Forgot your password? on the sign-in page.
2. Enter your checkout email.
3. Press Submit.
4. Follow the link in "Reset Your Password - KalaSudha" within 24 hours.
5. Set your password.

Then sign in with your email address and that password.

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No welcome email arrived

We send no welcome email when the checkout address already has a KalaSudha account. The order is in that account. Sign in with your usual details, or set a password as above if you never chose one.

If the address was new, look in your spam or junk folder, then read Not receiving emails from us.

Find your order once you are in

Your orders, tickets and invoices sit in your account. Find your order, receipt or invoice shows where.

If this does not work

If you are not sure which email you used at checkout, work through Why can't I sign in? If you still cannot find the booking, email [email protected] with your name and the email addresses you might have used. See Contact us.